Frequently Asked Questions
Everything you need to know about your WildBird experience.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy for retail items?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, WildBird ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.
Are your products covered by a warranty?
Every WildBird product comes with a 1-year limited warranty against manufacturing defects to ensure you receive the highest quality goods.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.